IT consulting vs IT support for Nanaimo businesses

When the same IT problem keeps disrupting your business, the fix is rarely another quick patch. It is usually a design issue.

I'm Trevor Heshka, based in Nanaimo, BC. I help small businesses look at how their networks, accounts, cloud tools and support processes fit together.

The distinction I find useful:

• IT support gets someone working again. • IT consulting looks at why the problem keeps happening and what should change.

Before buying another tool, start with three questions:

Who owns our important accounts? Where does work repeatedly get stuck? What needs to keep working when we make a change?

You don't need a polished technical brief. A short description of the problem, your current setup and the outcome you want is a useful starting point. Please don't include passwords.

I've outlined my IT consulting services for Nanaimo and Vancouver Island businesses here: https://trevorheshka.com/it-consulting-nanaimo/